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Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return or an exchange. To be eligible for a return, your item must be in the same condition that you received it. To start a return, you can contact us at customer.service@ultimatebackposture.com to start the process.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

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